Financial Assistance

As a courtesy to our patients, we file insurance claims with participating insurers. To minimize processing delays, patients are expected to respond promptly to insurer requests for information.

Patients are expected to pay their financial obligations, including their estimated portion, on or before the day services are received, and any remaining portion upon finalization of the claim by the payer.

Financial Assistance

For patients who qualify, we offer a variety of ways to reduce payment responsibilities for services rendered. Our financial assistance program can reduce financial liability while still complying with insurance contract obligations and federal and state regulations.

Payment Plans

Patients are expected to pay their estimated financial liabilities on or before the day of service. If a patient is unable to pay the estimated liability in full, our facility may offer a short-term repayment schedule after a minimum down payment is made. For an extended repayment schedule, a patient may have to secure financing with an outside source before services can be fulfilled. Please consult our business office for further information.

Uninsured Discounts

Patients not covered by insurance or other third-party payment sources may be eligible for a reduction of charges via an uninsured patient discount. If a patient’s services are subsequently found to be covered by insurance or other third-party payment source, the uninsured discount may be disallowed.

Out of Network

If our facility it not part of a patient’s insurance network, the patient may be eligible to receive an out-of-network adjustment to their assigned liability—assuming we are not prohibited from doing so by state/federal law or the insurance company’s provisions. The application of any out-of-network discount is based on a patient’s benefit coverage. Accounts that become delinquent may have the adjustment disallowed.

Other Providers

Services may be provided in this health care facility by other health care practitioners who may bill the patient separately and who may not participate with the same health insurers or health maintenance organizations as the facility.

Patients and prospective patients may request a personalized estimate of charges and other information from both this facility and other providers. Patients and prospective patients should contact each health care practitioner who will provide services in this facility to determine the health insurers and health maintenance organizations with which each practitioner participates.

Collection

Unpaid claims and outstanding balances may be transferred to the patient for collection. If necessary, the institute will utilize internal and external resources to secure payment on unpaid or outstanding balances. If the account becomes delinquent, it may be placed with an attorney or collection agency whose fees and expenses may also be the obligation of the patient.

Florida Health Finder

Patients may access the State of Florida’s Agency for Healthcare Administration website for information about this facility: www.floridahealthfinder.gov