Patient Concerns
Above all else, we are committed to the care and improvement of human life. In recognition of this commitment, we strive to deliver high-quality, cost-effective health care. To accomplish this we want to know what we are doing right and what needs improvement. We depend on our patients and their families to keep us informed.
If you have a complaint involving our facility and wish to speak to someone directly, please call during regular business hours and ask to speak to the administrator at (727) 408-6535.
If you have a complaint against a health care professional, you may contact:
Florida Department of Health Consumer Services Unit
4052 Bald Cypress Way, Bin C75
Tallahassee, FL 32399-3260
(850) 245-4339
Medicare
Medicare beneficiaries may also file a complaint or grievance with the Medicare Beneficiary Ombudsman.
Visit the webpage at www.medicare.gov/claims-and-appeals/medicare-rights/get-help/ombudsman.html or call (800) 633-4227.
Filing a complaint will not adversely affect your care or access to care.